Terms and Conditions

Terms and Conditions

* When a drug test, alcohol test, physical or any service is scheduled / purchased and the test registration / donor pass is issued, it is non-refundable. Tests or services may be rescheduled or a credit will be provided for future testing or services, however testing and lab protocols have been established when the donor pass has been issued and no refunds are available.
* Test registration / donor passes are issued ( sent by Email ) Monday – Friday 7:30am to 8:00pm and Saturday 9:00am to 5:00pm. Online registrations scheduled after 8:00pm or on Sundays will be sent the following morning at 7:30am.
* In the event the prefered testing center which you have selected can not provide the type of test / service
scheduled an alternate testing center in the same zip code will be selected.
*  DOT Complete Compliance Package includes, DOT drug test, consortium membership, drug and alcohol policy, supervisor training
* DOT Consortium Membership includes certificate of compliance. 5 or more employees call for discounted pricing.
* Background checks require additional information and authorization, a ADT representative will contact you directly.
* 5 Panel DOT (Department Of Transportation) test requires a Federal chain of custody form which ADT can provide.
* Rapid Result tests are not available at all testing locations due to individual state laws.
* If a Rapid Results test is ordered and not available the test will be changed to a standard laboratory test.
* When a test registration / donor pass is issued, it is non refundable, tests may be rescheduled or a credit will be provided for future testing- No Refunds
* Any rapid result test which is non-negative will be sent to the lab for confirmation and MRO review.
* Corporate invoicing accounts available upon approval, Contact ADT for more information.
* Out of network testing may require an additional $10.00 fee.
* Discounts available for multiple (Bulk) test purchases.